General information

CAROLINA CANTILLO WEBSITE TERMS AND CONDITIONS

These Terms and Conditions are mandatory and binding. They apply to all purchases and activities carried out through the Site. Use of the Site implies knowledge and acceptance of these Terms and Conditions. If you do not agree with these Terms and Conditions, you must refrain from using the Site and/or the services offered through it.

offered. It is recommended to carefully read these conditions for the correct use of the content and services provided by CAROLINA CANTILLO (hereinafter “THE COMPANY”).

The Terms and Conditions, as well as the Privacy Policy and/or information on the Site, will apply to all Users from the moment they access it. These terms and conditions are mandatory and binding. Use of this content and services implies acceptance of these terms of use. Therefore, if you do not agree with our terms of use, please do not use this site.

The Terms and Conditions may be replaced or modified at any time at the sole discretion of THE COMPANY, and User consent will not be required. For ongoing transactions that began prior to such modifications, the conditions in effect at the time of their commencement will remain in force, unless the new modifications are more favorable to the User. Users are responsible for reviewing these Terms and Conditions each time they access the Site to check for any changes.

The Company reserves the right to interrupt, suspend, or modify the services offered on this Site at any time, whether permanently or temporarily. User consent will not be required, nor will any prior notice be necessary. The Company does not guarantee that the Site is free of viruses or any other element that may damage or disrupt the normal operation of a computer. It is the User's sole responsibility and obligation to have the appropriate tools to detect, disinfect, and/or prevent any such elements and/or potential damage.

The Company is not responsible for any damage that may occur to the computer equipment of Users or third parties as a result of browsing this Site. The products and services offered through the Site (hereinafter the "Products") are only available

For individuals with the legal capacity to enter into contracts. Therefore, those who do not meet this requirement should refrain from providing personal information for inclusion in our databases. However, they may do so through their parents or guardians. Parents, guardians, or those responsible for minors

Minors or legally incapacitated persons who use the Site will be responsible for such use, including any charges, billing, or damages arising therefrom. If the User is registered as a Company, they must have the authority to enter into contracts on behalf of that entity and to bind it to the terms hereof. The User agrees to indemnify and hold harmless the COMPANY and/or its controlled entities, subsidiaries, parent companies, and affiliates from and against any and all actions or lawsuits of

STORE > GENERAL SETTINGS > LEGAL INFORMATION

The User acknowledges that the use of the Site is entirely at their own risk. Under no circumstances will the COMPANY be liable for any damages resulting from any aspect of the User's use of the Site. The User agrees that the Company will not be responsible for any liability, claim, complaint, penalty, interest, costs, expenses, fines, or fees initiated by third parties due to or arising from any of the User's actions on the Site.

of the Site, whether the damages arise from the use or misuse of the Site, the inability to use the Site, or the interruption, suspension, modification, alteration, or cancellation of the Site. Users may browse the COMPANY's website freely. The COMPANY may verify the identity of the

User and/or the data provided by the User. The COMPANY is not responsible for the truthfulness or accuracy of the data provided by Users. Furthermore, the COMPANY reserves the right to temporarily or permanently suspend Users in case of breach of the Terms and Conditions, as well as

Rejecting applications and/or orders is not permitted. Registration is free. All personal information entered is kept strictly confidential.

between the User and THE COMPANY. Under no circumstances will it be given to third parties.

The Terms and Conditions and the Privacy Policy may be modified in whole or in part at any time at the sole discretion of THE COMPANY. Such changes and implementations will be effective from the moment they are published or inserted on the Site or from the moment they are notified to the User by

Whichever comes first, we will ship via any means. Therefore, we suggest you visit us periodically. Product availability is subject to stock fluctuations and items may not be available at the time of delivery. Product prices are fixed at the time of order confirmation. All prices include VAT.

The purchase payment is made in national currency.

The Company expressly reserves all intellectual property rights to all text, products, processes, technology, content, and other materials appearing on this Site. Access to this Site does not grant anyone any license with respect to any intellectual property rights of the Company or of

any third party, unless expressly authorized by THE COMPANY. THE COMPANY's names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of THE COMPANY. All other trademarks are

property of their respective registrants. Access to this Site does not authorize anyone to use any name, logo, or trademark in any way.

For product exchanges, please email us at carolinapcantillo@gmail.com with your order number and the reason for the exchange. We will send you instructions on how to proceed. Exchange requests must be made within 30 business days of the purchase date and are only accepted for products listed on the website and currently in stock. Requests received after this period will not be accepted. Products will only be accepted for exchange in their original, undamaged packaging, including any protective boxes, cases, or bags. Products must be unwashed, unused, free of odors, stains, and any alterations made by the customer. All relations between the User and THE COMPANY will be governed by the laws of the Republic of Colombia. Any dispute arising from this agreement or the User's use of this website will be resolved by the competent ordinary courts in accordance with the laws applicable to the consumer relationship between the parties.

Notifications that the User wishes to send to THE COMPANY must be sent to Usaquen, Bogotá, where the address is established.